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UserTesting | User Testing | Mon, 11 May 2015 18:25:10 +0000

Most companies know that providing a great customer experience is not only the right thing to do for their customers; it’s also a smart way to get a competitive advantage. Investing in CX has been shown to drive revenue and …

The post Why Only 1% of Companies Deliver an Excellent Customer Experience appeared first on UserTesting Blog.