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Spencer Lanoue | User Testing | Wed, 09 Mar 2016 09:00:02 +0000

Investing in customer experience drives revenue growth and increases customer loyalty.

According to Gartner, customer experience will be the main battleground for competing companies over the next two years. And when researchers analyzed the experience and revenue data from

The post What is customer experience? 19 industry experts weigh in appeared first on UserTesting Blog.