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Spencer Lanoue | User Testing | Tue, 19 Jan 2016 00:27:00 +0000

Think your company delivers a superior customer experience?

You might not be doing as well as you think.

Most companies assume they consistently deliver an excellent experience to their customers. But according to Forrester’s 2015 Customer Experience Index, only

The post 7 Customer Experience Lessons I Learned from the Smartest Minds in the Industry appeared first on UserTesting Blog.